Article 1 (Scope of Application)

This Privacy Policy applies to the use of this service and browsing of this site provided by alt Inc. (hereinafter referred to as the Company) and applies to the use of the Service and browsing of the Site. Users may use the Service and browse the Site only if they agree to these Terms of Use and this Privacy Policy. In addition, Site visitors may browse the Site only if they agree to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please close your browser and stop browsing the Site immediately.

Article 2 (Definition of Terms)

In this Privacy Policy, the terms listed below shall mean the following. Other than as provided in this Article, terms used in these Terms of Use shall have the same meanings in this Privacy Policy, except as otherwise provided or unless the context clearly requires a different meaning.

• Ad-serving provider means an ad-serving provider with which MHI has a contractual relationship.

• Personal Information means information about a living individual that falls under any of the following items. Personal Information of a user includes the user's name, e-mail address, organization name, location, telephone number, and social network service account.

  • Any information that can be used to identify a specific individual by name, date of birth, or any other description, etc. (meaning a record made in a document, drawing, or electromagnetic record), or any other matter described or recorded in a voice, action, or other method (including information that can be easily matched with other information and thereby identify a specific individual).

  • Items containing personal identification codes.

• Personal Information Protection Act means the Act on the Protection of Personal Information (Act No. 57 of 2003), including its subsequent amendments.

• Subsidiary means any company, corporation, or other entity controlled, directly or indirectly, by the Company. Control here means holding a majority of the voting shares (equity) for the election of directors and officers of the entity in question.

• Retained Personal Data means retained personal data as defined in Article 2.7 of the Personal Information Protection Law.

• Services means all services provided by the Company.

• The Site means the website operated by the Company. The Services are provided to Users via the Site or the Software as defined in the next item.

• Software means the application software that we create and publish to provide the Services, including updates, modifications, replacements, and copies.

• This Privacy Policy refers to the alt+ Privacy Policy, as updated.

• Terms of Use shall mean the al+ Terms of Use (including separate terms of use, if any), including any updates thereto. The term you or your refers to the user or viewer of this service and includes any updates to these Terms of Use.

• User means a corporation, organization, partnership, or individual who has agreed to these Terms of Use and has entered into a contract with us for use of the Service.

• User Information means all information of the User and Users, including various information and communication records stored on the servers managed by the Company for the Service, including registration information and information provided by the Company or obtained by the User through the Service.

• User Authentication Information means the e-mail address, user ID, and password that a User has registered with us.

• User means you and any other person designated by you and authorized to access and use the Service.

Article 3 (Consent to Privacy Policy)

Before using the Service, the User shall review the Privacy Policy on the Service and shall agree to its contents before using the Service. In addition, you agree to review and agree to the terms of this Privacy Policy before browsing the Site. By continuing to browse this site, you agree to be bound by this Privacy Policy.

Article 4 (Information to be obtained)

The Company may obtain the following information from users when they use the Service or browse the Site. If a user does not agree to provide the information listed below, the user may not use the Service or browse the Site.

• User authentication information, information obtained through user registration for the Service or changes to registration details, and information obtained through inquiries or communications from users, as well as information about users obtained through these means. This includes, but is not limited to, the following information:

  • Name, date of birth, gender, occupation, and other information that can identify a specific individual

  • Address, telephone number, account information (e.g., e-mail address and password), nickname, and other information used in connection with specific personal information

  • Credit card information

  • Hobbies, family structure, age, and other personal attribute information that is integrated with personal information

  • Company name

  • Information from inquiries to customer support

  • Rating, complaint, or other user feedback information

• Information obtained through the use of the Services or browsing of the Site by the User.

  • Information related to the use and browsing of the Service by the User, such as the contents of the Service used by the User, the date, time, and number of times the User used the Service, the User's online behavior when using the Service, etc. (This includes cookie information, information related to usage status such as access logs, device information, operating system information, location information, IP addresses, browser information, browser language, etc.)

  • Information about the operating system of the device used to use the Service, the type and version of applications and browsers, and the pages viewed (including third-party websites that the User used prior to using the Service).

  • Information on the device used to use the Services, including hardware model, IP address, MAC address or other unique identifier, language preference, advertising identifier, serial number, device operating information, and mobile network information.

  • Voice data and text data sent to the Company when using this service, text data generated by processing the user's voice data by the Company or a person entrusted by the Company, etc. *Data logging for the improvement of AI GIJIROKU service will not be performed for Business, Team Plan, and Enterprise Plan.

  • Information related to the user's payment status in the Service.

• Information that we collect indirectly from our business partners and third parties. With the user's consent, we may link the user's browsing history, location information, interests and preferences, and other information obtained from third parties such as public DMP providers and affiliate service providers with the user's personal information already in our possession.

Article 5 (Method of collecting acquired information)

We collect information from users of the Service by the following methods.

• By having the user directly input the information on the Service.

• By users providing information to us by e-mail, mail, in writing, or over the phone (we record telephone conversations with users to improve the quality of our service).

• Methods to collect information when users use or browse the Service.

• Indirectly from business partners and third parties (this includes, but is not limited to, collecting information such as user browsing history, interests, and preferences from third parties such as public DMP providers and affiliate service providers based on user consent) )

• Mechanical collection of content displayed on third-party services with the user's consent.

Article 6 (Management of Acquired Information)

Those who are engaged in the management and use of information obtained by the Company shall strictly manage the information obtained from users, and shall take sufficient care in handling such information to prevent improper access, loss, leakage, falsification, etc. of the information obtained.

Article 7 (Purpose of Use)

The Company will use acquired information for the purposes notified to the user at the time of acquisition and collection of the acquired information, for the purposes set forth in these Terms of Use, or for the following purposes:

• Management of members and users.

• Sale of products, rights, digital content, and services (including financial products, etc.) of the Company and third parties, including the conclusion of service provision contracts.

• To conduct campaigns, sweepstakes plans, and questionnaires.

• Simplification of processes, such as membership registration, when customers use services that require membership registration provided by our company and our group companies (including our parent company, subsidiaries, equity method affiliates, and subsidiaries of our parent company and equity method affiliates).

• Notification of matters necessary for the operation of this website (including by e-mail).

• To advertise, promote, and solicit sales of the Company's and third parties' products (including by e-mail).

• Transmission of e-mail magazines.

• Packing and shipping of products.

• Billing calculation and billing.

• Provision of services such as points, coupons, etc.

• Posting of information submitted by members and users.

• Responding to inquiries and providing after-sales service.

• Research and analysis of marketing data and development of new services.

• Preparation of statistical data to be provided to our group companies and business partners.

• Execution of entrusted operations when entrusted with handling personal information by other businesses.

• Exercise of rights and fulfillment of obligations under contracts, laws, and regulations.

• Recruitment.

• Consideration of business alliances.

Article 8 (Provision of Acquired Information to Third Parties)

In addition to cases where the Company is permitted to do so by law, or with the consent of the user, the Company may use third parties such as partners (including third parties located in foreign countries; the same applies hereinafter) to provide acquired information. However, in the following cases, we will provide the acquired information to a third party to the extent necessary, excluding information that can directly identify a specific individual, such as name and address:

• When providing information on the Service that is deemed necessary by the Company to provide the Service.

• When we deem it necessary for the operation and provision of the Service.

• When providing information to settlement agents, subcontractors, or other third parties for the purpose of payment settlement, response to inquiries from users, inquiries from the Company to users, and provision of related after-sales services.

• When requested by a court of law, administrative agency, supervisory authority, or other public agency to provide acquired information in accordance with laws and regulations.

• When we deem it necessary to provide information in order to resolve disputes with third parties or to protect the rights or interests of users of this service or third parties.

• When providing information to a third party to whom we have entrusted such investigation or analysis in order to investigate or analyze the usage of this service.

• When the information is provided to a third party for the purpose of distributing or displaying advertisements of the Company or a third party.

• When provided to a third party for the purpose of distributing or displaying information on the Service within a service provided by the Company or a third party.

• When provided to academic research institutions for the purpose of academic research.

• When providing the user's usage history of the Service, information registered in using the Service, and the status of use of the Service to the credit card issuer used by the user, for the purpose of fraud detection and fraud prevention by the credit card issuer.

Article 9 (Joint Use)

The Company and its subsidiaries will jointly use the acquired information to the extent necessary to achieve the purpose of use of the acquired information

• Information to be jointly used
  Acquired Information as set forth in Article 4.

• Scope of joint use
  Subsidiaries of the Company

• Purpose of use by persons with whom information is jointly used
  To achieve the purpose of use of acquired information as set forth in Article 7

• Party Responsible for Management of Shared Use alt Inc.
  Please refer to the following for information on the address, representative, etc. of alt Inc. https://alt.ai/corporate >

Article 10 (Entrustment of Handling of Acquired Information to Third Parties)

We may outsource all or part of the handling of acquired information to third parties to the extent necessary to achieve the purpose of use. In such cases, the Company shall thoroughly examine the eligibility of the outsourced party, stipulate confidentiality obligations in the contract, and ensure that the acquired information is properly managed.

Article 11 (Provision of Acquired Information to Third Parties in Foreign Countries)

We may provide acquired information to third parties in foreign countries. Although such foreign countries may not have a personal information protection system of the same level as Japan's, except where permitted by law, we will provide acquired information only to those who have established a system that complies with the standards required by Japan's Personal Information Protection Law, and we will take necessary measures to ensure that such compliance is maintained on an ongoing basis, We take the necessary measures to ensure that such compliance is maintained on an ongoing basis. We will provide information on such necessary measures upon request from users, and users who wish to receive such information are requested to contact the contact listed in "Article 20 (Inquiry Contact)".

Article 12 (Cookies)

• The Company and its ad-serving vendors may send cookies to the user's browser through the Service and use such technology.

• The user may disable or refuse to accept cookies by changing the browser settings. Please note that some parts of the Service may not operate properly if the user disables or rejects cookies

• If you have enabled your browser to accept cookies, ad-serving companies may acquire your browsing history and other cookie information when you use the Service, and our advertisements may be served to you in their ad spaces.

• The ad-serving provider may use cookies, access data, our identifiers, and user attribute information to deliver advertisements that are in line with the user's hobbies, akebono preferences, and interests.

• The user's cookie information obtained by the ad-serving provider will be handled in accordance with the privacy policy of the ad-serving provider.

• Users can stop the use of cookies and access data by ad-serving companies by accessing the opt-out page of the ad-serving company and disabling (opting out) the use of cookies and access data by the ad-serving company. If you do so, you may no longer receive advertisements that are relevant to your hobbies, preferences, and interests, or you may receive the same advertisements repeatedly.

Article 13 (Google Analytics)

• TThe Company uses Google Analytics provided by Google Inc. on the Service in order to investigate and analyze the use of the Service, etc. For an explanation of the terms of use of Google Analytics, please visit the Google Analytics website. Please refer to the Google Analytics website for an explanation of the Google Analytics Terms of Use and Google Inc.'s Privacy Policy. Google Analytics Terms of Use > Google Privacy Policy >

• Google Analytics uses cookies and other mechanisms to track user usage. If you do not want your data to be used by Google Analytics, please use the Google Analytics Opt-Out Add-on provided by Google. Google Analytics Opt-Out Add-on

Article 14 (Use of "log" and "Equipment Information", etc.)

• Log
  The Company collects IP address, browser type, browser language, etc., which are automatically generated when a user visits the Service. This information is used to analyze the user environment, to provide better service, and to prevent illegal activities that may interfere with normal service provision. Records related to searches are stored and managed in a form that does not allow identification of individuals, and are used to create statistical data and for other purposes.

• Device Information
  We may collect device information such as individual device identification information. This information is used to provide better service and to prevent fraudulent activities that may interfere with the normal provision of service.

Article 15 (Links)

This Privacy Policy does not apply to the acquisition of user information on websites linked to from the Service that are provided by entities other than the Company. We assume no obligation or responsibility for the acquisition of user information by such entities.

Article 16 (Correction of Personal Information by the Company)

We may change the personal information registered with us if there is a change in the name or zip code of a city, town, or village, the name of a financial institution, or the expiration date of a credit card, or any other information that may hinder our ability to process your request.

Article 17 (Management and Security of Personal Information)

The Company shall make every effort to prevent unauthorized access, loss, destruction, falsification, or leakage of the acquired information collected by the Company by storing it securely on a server in an environment that is inaccessible to general users.

Article 18 (Information of Minor Users)

If you are a minor, your parents, guardians, or guardian must agree to the terms and conditions of this Privacy Policy and the Terms of Use, and give their blanket consent for you to use the Service in accordance with this Privacy Policy and the Terms of Use.

Article 19 (Disclosure, Correction and Suspension of Use of Personal Information)

• When a user requests disclosure of retained personal data or records provided to a third party in accordance with the provisions of the Personal Information Protection Law, we will disclose the retained personal data or records provided to a third party without delay only when we are obliged to do so under the Personal Information Protection Law and when the user himself/herself requests disclosure. The user must submit documents verifying their identity in accordance with procedures separately prescribed by the Company and pay a disclosure fee of 1,000 yen per request.

• The user may request the correction, suspension of use, deletion, or suspension of provision to a third party of their personal information in accordance with procedures separately stipulated by the Company. In such cases, we will investigate without delay to the extent necessary. If there are reasonable grounds for the user's request—such as if the personal information is untrue or has been handled inappropriately—we will correct, suspend, delete, or stop providing the personal information to third parties to the extent necessary to protect the rights and interests of the user. However, we may not respond to the user's request if: The method of request is insufficient. The request lacks reasonable grounds. It is difficult to comply with the request under the law.

• When making a request as described in the preceding paragraphs, the user must provide the following information and any other materials prescribed by the Company:

  • Name, address, telephone number, and e-mail address.

  • Details of the request and materials related to the background and basis of the request.

  • Identification documents.

• We may not be able to respond to requests in Paragraphs 1 and 2 if any of the following apply:

  • Disclosure may harm the life, body, property, or other rights or interests of the user or a third party.

  • Disclosure of the information may cause significant hindrance to the proper conduct of our business.

  • Disclosure would violate laws and regulations.

  • We cannot confirm that the request for disclosure is made by the user himself/herself.

Article 20 (Inquiry Contact)

If you have any comments or questions regarding this Privacy Policy, or any other inquiries regarding the handling of user information, including security control measures, or requests based on Article 19, please contact us using this Contact Form.

Article 21 (Changes and Updates)

• The Company may change or update this Privacy Policy from time to time, and if the Company posts the changed or updated Privacy Policy on the Website or other website designated by the Company, or sends it to the User by e-mail or other means, the use of the Service and browsing of the Website thereafter shall be governed by the changed or updated Privacy Policy. The user shall use the Service in accordance with the revised or updated Privacy Policy.

• Users should always check the latest version of this Privacy Policy when using the Service, and if this Privacy Policy is posted or transmitted in the manner described above, users may not dispute the application of this Privacy Policy based on ignorance of the contents of this Privacy Policy, regardless of whether or not there is any negligence on the part of the user. If this Privacy Policy is posted or transmitted in the manner described above, the User may not contest the application of this Privacy Policy by reason of ignorance of the contents of this Privacy Policy, whether or not such ignorance is due to negligence. If User does not agree to the terms of the Privacy Policy as modified or updated, User may terminate the User Agreement and use of the Service in accordance with these Terms of Use.